- One of the things that happens during packaging is that a PDF gets exported for your document. You can try exporting one manually from InDesign's File menu to see if it is successful. You can also look in the Troubleshooting section of the Tips for Designing Templates for PrintUI documentation available at https://printui.zendesk.com/hc/en-us/articles/115001055674-Tips-for-template-designers
- Another option is to open a new file and then cut and paste the text and logo into the new form.
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